Free Community Wi-Fi

The City of Waco is expanding our free community Wi-Fi for residents, students, and visitors. This initiative provides reliable, fast, and secure internet access in various key locations throughout the city.

The community Wi-Fi builds upon the free Wi-Fi connectivity that is already available at local libraries and community centers by expanding into the nearby parks and parking lots.

How To

Connect to the Wi-Fi Network

  • Make sure the Wi-Fi setting on your device is turned on.
  • Search for available Wi-Fi networks, and select "Community Wi-Fi."

Open a Web Browser

  • After successfully connecting to the Community Wi-Fi network, open any web browser (Chrome, Safari, Edge, Firefox, etc.)
  • The terms and conditions webpage will automatically appear once the web browser is opened. 

Accept the Terms & Conditions

  • Review the welcome message and the terms and conditions for using the Community Wi-Fi network.
  • Click the "Accept" button to accept the terms and conditions.

Get Connected

  • After you accept the terms, your device will be authenticated, and you will be granted internet access.
  • You may be redirected to the City of Waco website at waco-texas.com.
  • You should now have access to the internet and will be able to use the community Wi-Fi.

Locations

The free community Wi-Fi service is available at the following facilities and its surrounding parks and parking lot areas.

Current Community Wi-Fi Locations

Coming Soon

  • Bledsoe-Miller STEAM Center & Doris Miller Park, 300 N M.L.K. Jr Blvd
  • Bridge Street Plaza, 200 E Bridge St.

FAQs

Who has access to the free community Wi-Fi?

Everyone in the Waco community has access to the free community Wi-Fi. Whether you're a student, a job seeker, or simply someone who wants to stay connected, the Wi-Fi is open to all.

What's the purpose?

The City of Waco recognizes the importance of internet access in our daily lives and is making a long-term commitment to improving access citywide. A large number of Waco residents lack home internet access, making it difficult to attend online classes, apply for jobs or tap into other social service resources. This initiative provides reliable, fast, and secure internet access in various key locations throughout the City. We hope to empower community members to connect online, access essential digital services, and thrive in our increasingly digital world.

How is this service different than Wi-Fi already provided at community centers and libraries?

Our community centers and libraries already offer great internet services inside their facilities in addition to offering access to desktop computers. The expanded community Wi-Fi initiative expands the wireless internet connection beyond the building interiors and into the park and parking lot areas. Strategically placed access points, offer a secure connection even when the community centers or libraries aren't open.

Who pays for it?

The community Wi-Fi initiative was made possible through funding from the American Rescue Plan Act (ARPA) and the Community Development Block Grant (CDBG), which were awarded to prevent, prepare for, and respond to COVID-19. These critical investments align with the City of Waco’s strategic priorities to expand digital access, promote equity, and foster community innovation.

How does it work?

City of Waco crews have installed multiple access points at each community Wi-Fi location that deliver high-speed internet access with 100 Mbps upload and 100 Mbps download speeds. Each access point supports up to 50 users at a time, and the system will make adjustments based on available bandwidth. The infrastructure is built with a mesh Wi-Fi network, PowerStack solar poles, and fiber optic cables, ensuring seamless coverage, environmentally friendly installation, and long-term scalability.

How were the areas chosen?

The City of Waco carefully selected areas for expanded Wi-Fi services by focusing on City-owned facilities like community centers and libraries located in underserved neighborhoods. This strategic approach aims to bridge the digital divide and provide equitable access to technology for all Waco residents.

Are there restrictions on the community Wi-Fi?

While paid internet service will generally be more reliable, the free community Wi-Fi will still offer a reliable and strong internet connection for residents and visitors to access online services, including virtual doctor's appointments, job searches, virtual learning, and applications for assistance and benefits. It is filtered, so some streaming, gaming, and other websites may be blocked to ensure all accessible websites are family-friendly.

Will my internet use be tracked by the City of Waco?

No. The City of Waco will not track or collect information of community Wi-Fi users.

Troubleshoot

Community Wi-Fi Not Appearing

If “Community Wi-Fi” does not appear in the list of available networks, your location may be too far from the signal. The signal is strongest at the multiple wireless access points, so try to access the Wi-Fi in different areas. Weather, trees, and power lines could also affect the strength of the signal.

If you are at a community center or library and your Wi-Fi connection is still not appearing, please contact the front desk, so that they can request support from City of Waco Information Technology.

Issues with Terms & Conditions Webpage

If you've selected "Community Wi-Fi" from your Wi-Fi settings on your device, and the terms and conditions webpage is not appearing, try the following troubleshooting steps:

  • Clear your browser cache
  • Use a different web browser (Chrome, Safari, Edge, Firefox, etc.)
  • Disconnect and reconnect to the Wi-Fi network

If the community Wi-Fi is not connecting even after accepting the terms and conditions, try the following troubleshooting steps:

  • Make sure that the terms and conditions were accepted and the device was fully authenticated
  • Try restarting your device or disconnecting and reconnecting to the Wi-Fi network
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